Policy on Customer-Centric Business Operations

Mitsui & Co., Logistics Partners Ltd. (hereinafter referred to as "the Company") has adopted all principles of the "Principles for Customer-Centric Business Operations" (hereinafter referred to as "the Principles") announced by the Financial Services Agency on March 30, 2017. The Company has established policies to realize these Principles.

Correspondence Table with the Financial Services Agency's "Principles for Customer-Centric Business Operations" (Japanese document only)

As the asset management company entrusted with managing the assets of Japan Logistics Fund, Inc. (JLF), the Company has established its management philosophy and policies to realize customer-centric business operations.
The Company will continue to pursue customer-centric business operations, regularly review the status of its initiatives, and revise its policies as necessary.

As a financial service provider, the Company maintains a high level of expertise and professional ethics, conducting business with sincerity and fairness to ensure the best interests of our customers. Additionally, the Company strives to embed these practices into its corporate culture.

The Company accurately identifies potential conflicts of interest in transactions in accordance with laws and internal regulations. When a potential conflict of interest is identified, the Company ensures proper management by conducting deliberations within an internal management committee, which includes external experts, before executing the transaction.

The Company provides detailed information on the fees and other costs paid by JLF to the Company. This includes explanations of the services these fees cover, ensuring that customers can clearly understand the nature of these charges.

The Company always strives to disclose important information about the Investment Corporation as promptly and clearly as possible from the customer's perspective. In addition to statutory disclosures, the Company proactively provides information deemed important for investment decisions.

The Company strives to understand the needs of its customers and conducts asset management with these needs in mind.

The Company strives to enhance internal education and training on compliance, ensuring that employees are aware of the Company's social responsibilities and public mission, and act responsibly.

MLP has established the following management philosophy and policies to realize a customer-oriented business operation.

MLP conducts asset management with the primary goal of enhancing unitholder value through the long-term and stable growth of JLF.
In addition to serving the unitholders of JLF, we strive to be a socially meaningful presence that brings value to all stakeholders involved in transactions with JLF.

MLP is committed to doing its utmost to remain a company trusted by its unitholders.

・We always prioritize the interests of our unitholders and make every effort to enhance unitholder value.
・We aim to secure stable investment returns over the medium to long term.
・With high aspirations, we promise to conduct our corporate activities with integrity and fairness.
・We ensure timely and appropriate disclosure of information and maintain a high level of transparency in our operations.

For more information on our governance aimed at providing better financial products to our customers, please see here (Japanese documents only).

The Company strives to conduct business with sincerity and fairness from the customer's perspective to ensure their best interests. MLP conducts asset management with a strong awareness of customer needs, aiming for the stability and sustainable growth of JLF’s per-unit distributions. For more information on JLF’s operational status, please see here.

The Company has established and strictly enforces internal regulations on conflict of interest measures to prevent conflicts of interest. For specific details on our conflict of interest initiatives, please refer to here. (About JLF>Corporate Governance>Compliance and Risk management>Rules Against Conflicts of Interest)

For details on the amount, calculation method, and payment date of the fees paid by JLF to MLP, please see here (Japanese document only: 有価証券報告書> 第一部［ファンド情報］　第１［ファンドの状況］　４［手数料等及び税金］).

The Company conducts earnings briefings for institutional investors and analysts at the end of each fiscal period. The Company publishes related materials and videos on JLF's website. Additionally, the Company actively engages in IR activities for both domestic and international institutional investors, as well as individual investors. For information on our IR activities, please refer to the Sustainability Report.

Additionally, the Company strives to proactively disclose and provide information deemed important for investment decisions, in addition to statutory disclosures. For details on the content of our disclosures and information provision, please refer to here.

MLP manages JLF, which was listed as Japan’s first logistics REIT, and takes pride in its highly competitive portfolio as a key strength. For more details, please see here.

MLP believes that initiatives related to Environmental, Social, and Governance (ESG) are essential to its business operations. For more details, please see here.

MLP assigns personnel with professional qualifications relevant to their duties and encourages the acquisition of such qualifications by providing financial support. Additionally, MLP conducts compliance-related study sessions for its employees to ensure they are aware of MLP’s social responsibilities and public mission, and can act responsibly. For more details, please see here.