Policy on Customer-Centric Business Operations

Mitsui & Co., Logistics Partners Ltd. (hereinafter referred to as "the Company") has adopted all principles of the "Principles for Customer-Centric Business Operations" (hereinafter referred to as "the Principles") announced by the Financial Services Agency on March 30, 2017. The Company has established policies to realize these Principles.

Correspondence Table with the Financial Services Agency's "Principles for Customer-Centric Business Operations" (Japanese document only)

As the asset management company entrusted with managing the assets of Japan Logistics Fund, Inc. (JLF), the Company has established and publicly disclosed its management philosophy and policies to realize customer-centric business operations on its website.
The Company will continue to pursue customer-centric business operations, regularly review the status of its initiatives, and revise its policies as necessary.

The Company prioritizes enhancing shareholder value through the long-term stable growth of JLF. The Company is committed to asset management with this primary goal in mind.
Furthermore, the Company strives to be a socially significant entity that brings value not only to the shareholders of JLF but also to all stakeholders involved in transactions with JLF.

The Company strives to remain a trusted entity among its shareholders.

・We prioritize the interests of our shareholders and make every effort to enhance shareholder value.
・We aim to secure stable operational income over the medium to long term.
・We promise to conduct corporate activities with high aspirations, integrity, and fairness.
・We ensure timely and appropriate information disclosure, maintaining high transparency in our operations.

As a financial service provider, the Company maintains a high level of expertise and professional ethics, conducting business with sincerity and fairness to ensure the best interests of our customers. Additionally, the Company strives to embed these practices into its corporate culture.

The Company accurately identifies potential conflicts of interest in transactions in accordance with laws and internal regulations. When a potential conflict of interest is identified, the Company ensures proper management by conducting deliberations within an internal management committee, which includes external experts, before executing the transaction.

The Company provides detailed information on the fees and other costs paid by JLF to the Company. This includes explanations of the services these fees cover, ensuring that customers can clearly understand the nature of these charges.

The Company always strives to disclose important information about the Investment Corporation as promptly and clearly as possible from the customer's perspective. In addition to statutory disclosures, the Company proactively provides information deemed important for investment decisions.
The Company does not engage in the sale or recommendation of bundled financial products and services.

The Company strives to understand the needs of its customers and conducts asset management with these needs in mind. The Company does not engage in the sale or recommendation of complex or high-risk financial products, nor does it target vulnerable groups susceptible to financial transaction harm.

The Company strives to enhance internal education and training on compliance, ensuring that employees are aware of the Company's social responsibilities and public mission, and act responsibly.

We have established our management philosophy and policies to realize customer-centric business operations. For more details, please refer to our Management Policy.

The Company strives to conduct business with sincerity and fairness from the customer's perspective to ensure their best interests. The Company believes that initiatives related to Environment, Social, and Governance (ESG) are crucial in its business operations. For more details on our ESG initiatives, please refer to ESG Initiatives.

The Company employs personnel with professional qualifications related to their duties and encourages the acquisition of such qualifications, providing financial support for this purpose.

Number of Professionals with Qualifications (May 2024)
・Real Estate Notary: 24
・Licensed Real Estate Appraiser: 1
・First-Class Architect: 3
・Building Management Specialist: 3
・CASBEE Real Estate Evaluator: 2
・ARES Master: 16
・Securities Analyst: 1

The Company has established and strictly enforces internal regulations on conflict of interest measures to prevent conflicts of interest. For specific details on our conflict of interest initiatives, please refer to here. (About JLF>Corporate Governance>Compliance and Risk management>Rules Against Conflicts of Interest)

For details on the amount, calculation method, and payment date of the fees paid by JLF to the Company, please refer to here.(Japanese documents only)

The Company conducts earnings briefings for institutional investors and analysts at the end of each fiscal period. The Company publishes related materials and videos on JLF's website. Additionally, the Company actively engages in IR activities for both domestic and international institutional investors, as well as individual investors.

【IR Activity Results】
FY January 2023 IR (Conducted February to July 2023)
・Earnings Briefings: 1
・Institutional Investor IR Meetings:
  Domestic: 90
  Overseas: 20
・Individual Investor IR Events: 6
Note:Includes phone and online formats

FY July 2023 IR (Conducted August 2023 to January 2024)
・Earnings Briefings: 1
・Institutional Investor IR Meetings:
  Domestic: 96
  Overseas: 26
・Individual Investor IR Events: 6
※Includes phone and online formats

Additionally, the Company strives to proactively disclose and provide information deemed important for investment decisions, in addition to statutory disclosures. For details on the content of our disclosures and information provision, please refer to here. (Investors Relations>Press Releases)

The Company conducts asset management with a focus on customer needs, aiming for the stability and sustainable growth of the per-unit distribution of JLF. For details on JLF's distributions, please refer to here. (Investors Relations>Distribution)

The Company conducts compliance-related study sessions to ensure that employees are aware of the Company's social responsibilities and public mission, and act responsibly.

【Number of Study Sessions】
FY 2023 (April 2023 to March 2024): 15 sessions
(Total for all employees, including those for managers and new hires)